Terms & Conditions

    Terms and Conditions

    Last Updated: 07/2025

    Welcome to Morfose. Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website located at https://www.themorfose.com (the “Service”) operated by Morfose USA Inc. (“us”, “we”, or “our”).

    By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.


    1. Use of Our Website

    You agree to use our website for lawful purposes only and not for any illegal or unauthorized purpose. You must not attempt to interfere with the website's security, gain unauthorized access to system data, or disrupt service to other users.


    2. Products and Services

    All descriptions, pricing, and availability of products are subject to change without notice. We make every effort to accurately display product information; however, we cannot guarantee that descriptions or other content are error-free or complete.


    3. Orders and Payments

    When you place an order through our website, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for any reason, including availability, pricing errors, or suspected fraud.

    All transactions are processed in USD and through secure third-party payment gateways such as Stripe.


    4. Shipping and Delivery

    Shipping times are estimated and may vary depending on your location. We are not responsible for delays due to customs, carrier issues, or unforeseen circumstances. Full shipping policies can be found on our Shipping Policy page.


    5. Returns and Refunds

    We accept returns in accordance with our Return Policy. If you are unsatisfied with your order, please review our Return & Refund Policy for detailed instructions.


    6. Intellectual Property

    All content included on this site, such as text, graphics, logos, images, and software, is the property of Morfose or its content suppliers and is protected by copyright and other intellectual property laws.


    7. User Accounts

    You may be required to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device.


    8. Limitation of Liability

    In no event shall Morfose, its directors, employees, or affiliates be liable for any indirect, incidental, or consequential damages resulting from your use of the website or purchase of our products.


    9. Governing Law

    These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.


    10. Changes to Terms

    We reserve the right to modify or replace these Terms at any time. It is your responsibility to review these Terms periodically for changes.


    Contact Us

    If you have any questions about these Terms, please contact us at:

    Email: hello@themorfose.com

    When will I receive my order?

    Your order will be shipped in 1-2 business days after your purchase and you will receive it in 2-4 business days.

    How can I track my order?

    We will send the tracking number to you via email after your order has been dispatched. You can track your order from dispached website.

    What is your exchanges, returns and refunds policy?

    Our customers comes always first. If you're unhappy with your order somehow. Just let us now. We'll glad to help you!

    What happens if my order came damaged?

    Unfortunately, these kind of things are happening occasionally, but don’t worry we can send a replacement or according to damage and if you accept we can give you a partial refund.

    I wanted to order a design but it is out of stock.

    We are trying to keep our products stocked all the time but rarely we can go out of stock on some designs. If that happens just wait a couple of days or contact us via hello@morfose.com so we can fasten the things up.

    Does Morfose test on animals?

    We are happy to confirm that the Morfose group of companies has carried out no animal testing since 1981 on the entire range of its products.

    Are Morfose products hypo-allergenic?

    Morfose does not test for or claim that our products are hypoallergenic. If you have a specific allergy, please check product detail page carefully or you can write us hello@morfose.com
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